My Forms> Inbox: returns a blank page

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    Asked on June 14, 2019 at 10:45 AM


    when I click on my form and press the button "Inbox" I just get an empty turquoise site. How do I change that. Do I have do program the mailbox?

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    Answered on June 14, 2019 at 11:58 AM

    We do apologize for the inconvenience.

    I have checked your form and replicated the issue.

    I will escalate this to our back-end team for further investigation.

    They will contact you via this thread once updates are available.

    For the time being, you may view your submissions in the submission page.


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    Answered on June 17, 2019 at 08:00 AM

    Hi derMarkus80,

    We have checked your inbox again and we are able to view the inbox page correctly.

    Can you please try clearing your browser's cache?

    Can you please try logging in to your account using this link ?

    Let us know if the issue still remains.