I would like to know if it is possible to see the sent autoresponder emails

  • Seske
    Asked on June 18, 2019 at 4:02 PM

    Hi Jotform Team!

    I would like to know, whether it is possible to see who an auto responder mail was sent to and when it was sent. I would need this information to proove, that I have sent necessary information on time.

    Thank you for your help,

    Seske 

    Page URL: https://www.melanieszwergerlschule.at/anmeldung/anmeldeformular/
  • Welvin Support Team Lead
    Replied on June 18, 2019 at 7:11 PM

    Hello Seske,

    You can check your email history. Guide here: https://www.jotform.com/help/293-How-to-view-all-your-form-Email-History. 

    I would also suggest asking your form submitters to check their spam/junk folder for the emails if they have reported they don't receive your autoresponder email. There are cases like that in the support forum, so it is best to do that and advise your users beforehand.