Is there a way to remove notification email branding?

  • SPDADMIN1
    Asked on June 20, 2019 at 1:46 PM

    When the assignee received the email notification of the form that is assigned to them, the email comes from noreply@jotform, is there a way to make that email come from what I want it to be? As well as the branding within that email body. 

  • Jed_C
    Replied on June 20, 2019 at 2:57 PM

    We apologize for the inconvenience.

    To remove branding icons for noreply@jotform.com, you'll have to add your own Sender's Email.

    1560785656The Easiest Online Form Builde Screenshot 10

    And for the icon, just click on the pencil logo and click on remove column.

    1560785694The Easiest Online Form Builde Screenshot 21

    I hope that helps. Let us know if you have any questions or if you need further assistance. 

  • SPDADMIN1
    Replied on June 20, 2019 at 3:20 PM

    Thank you for your assistance, this is helpful. However I am wondering whether there is a way to remove branding on the email that notifies the form's assignee which says:"You have a new form assigned to you."

  • Jed_C
    Replied on June 20, 2019 at 3:38 PM

    Are you referring to email notification? If so, just edit your notification.

    ex.

    1561059303The Easiest Online Form Builde Screenshot 10

    1561059342The Easiest Online Form Builde Screenshot 21

    For sender's email, please check my sample screenshot below.

    1561059466add new email Screenshot 32

    If you are referring to something else, please send us a screenshot by following this guide https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum.

    Looking forward for your response.