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RooibosMiracleAsked on June 21, 2019 at 6:47 AM
I upgraded to a Bronze account on
12 Dec 2018 15:20:05 GMT+02:00
Transaction ID: 7BJ340957H080063HNow all of a sudden I get this today?
WHAT THE HECK????
I am trying to run a business and this happens.
If its not for the weekly emails I send regarding autoresponders and mailchimp integrations that don't work - then this Happens.
I trust it will be sorted out IMMEDIATELY.
Thank you -
Richie JotForm SupportReplied on June 21, 2019 at 8:10 AM
I have checked your account and you're currently in the Free plan.
Your last paid subscription was on 12-12-2018 for the Bronze plan I-0P08TPE1X95A.
If you need to increase your limits, you would need to upgrade to a paid plan.
You can view your invoice in your account by following this guide:https://www.jotform.com/help/329-How-to-Check-Invoices
Hope this information helps.
If you need further assistance, let us know.