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UnitedStateLacrosseAsked on June 22, 2019 at 12:53 PM
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Welvin Support Team LeadReplied on June 23, 2019 at 12:01 AM
Hello,
Our apologies for the problem.
I believe the issue is caused by the embed method that you are currently using. Example, if you have pasted the form link in the post/page and let WordPress do the oEmbed, it will create an issue in the form.
To fix the problem, we suggest re-embedding the form using our iframe method:
https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
Please paste the form through the Custom HTML block with Gutenberg. If you are not using Gutenberg editor with WordPress, check with your theme.
Guide: https://www.jotform.com/help/4-Adding-Forms-to-Wordpress-org-Version.
I hope that helps. Please let us know if you need further assistance.