Monthly Submissions limit

  • Profile Image
    Asked on June 25, 2019 at 12:48 AM

    Good Morning, 

    I am curious as to what happens when I meet my monthly subscription total. If someone submits a form will it bounce back, will it be archived and released in the new month, will the sender know it hasn't gone through? 

    Thanks for your help and understanding. 

  • Profile Image
    Answered on June 25, 2019 at 02:12 AM

    Good day,

    As far as I understand, you are referring to monthly submissions limit. If your account exceeds the allocated monthly quota and not upgraded, the forms will be disabled. So, submissions will not be bounced back, users will not be able to fill out the form. 

    Please review this help article for more related information: Understanding-Your-Account-Usage-and-Limits