My applications are being sent back to the applicant

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    Asked on June 28, 2019 at 01:52 PM
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    Answered on June 28, 2019 at 02:19 PM

    Thank you for contacting us, we have checked your form, and it does not have an autoresponder, therefore, the applicant is not getting a notification.

    If that is not what you mean, could you please explain further?

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    Answered on June 28, 2019 at 09:43 PM
    Hi, my applicant says the she gets the application just about done and it reroutes her to the beginning, I’m not getting any notice that she has started the application
    Sent from my iPhone
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    Answered on June 29, 2019 at 12:50 AM

    Do you mean to say then when they fill up form and just before the submit form, the form is loaded again?

    I did test your form by sending a test submission and I am not able to replicate the issue you are having. I was able to submit form and the data was also captured in the form's submission page as well. Please check the screenshot below:


    Have you embedded your form in any webpage where you are having this issue with? Please share the webpage URL and we will take a look.

    We will wait for your response.