Can I connect multiple forms for one user?

  • Profile Image
    Stoupakis
    Asked on July 01, 2019 at 01:18 AM

    Hi there,

    In order to increase my conversion rate and be able to contact my customers in case they drop from submitting the whole data required, I have created 2 forms, one after the other that seem like one.

    The last question of the 1st form is asking for customer's email and then redirects to the second form. So, in the second form I don't ask again for email.

    My question is: How can I understand which submission of the 2nd form is the sequence of the 1st form?

    Can you help please?

    Thanks

  • Profile Image
    Nik_C
    Answered on July 01, 2019 at 04:58 AM

    Add some field to the second form, for example, text field (make it hidden) and prefill it with the URL:

    15619713642019-07-01_10-53-58.png

    15619713742019-07-01_10-55-46.png

    And in the first form, you could set URL to end with ?isSequence=yes

    Then you would now (in submissions page) if that field is filled, then it's a sequence.

    Hope it helps.

    Thank you.

  • Profile Image
    Stoupakis
    Answered on July 01, 2019 at 09:43 AM
    Which url? Can you make it more specific?
    Thanks
    ...
  • Profile Image
    BJoanna
    Answered on July 01, 2019 at 11:20 AM

    I am not sure what exactly my colleague had in mind.

    If I understood correctly you want to connect the submissions of the first and second form, so that you can know which user submitted the second form, in which you do not a contact info fields, such as Email. To achieve this you can add a hidden Email field to your second form and pass the entered email from the first form. 

    How to Automatically Pass Form Data to Another Form

  • Profile Image
    Stoupakis
    Answered on July 02, 2019 at 01:43 AM
    Thank you very much for your response.
    It is really helpful.
    I was wondering if I can also transfer the Submission ID, so that I can
    track each session.
    Thanks in advance.
    ...
  • Profile Image
    BJoanna
    Answered on July 02, 2019 at 03:03 AM

    Yes, you can also pass the Submission ID of the first form to a field in the second form. 

    Here is a demo form - https://form.jotform.com/91821382508963

    Please note that the second form will also have its own Submission ID. 

  • Profile Image
    Stoupakis
    Answered on July 02, 2019 at 05:43 AM
    If I understand correctly this is the form id.
    I am wondering if I can transfer the submission id, aka the unique id that
    is created when user submits a form.
    Thanks
    ...
  • Profile Image
    AndrewHag
    Answered on July 02, 2019 at 07:21 AM

    That is what exactly happens when you submit the test form above provided by my colleague. Once you submit the form, the submission ID will be passed to the second form.

    1562066151test 2 - Google Chrome 2019-07

    Please test this demo form which transfers the submission ID and Unique ID to a different form once the user submits the form: https://form.jotform.com/91823587268975

  • Profile Image
    Stoupakis
    Answered on July 03, 2019 at 01:43 AM
    Ok thank you. I understand that I can do it.
    But how can I do it? What must be the prepopulated link?
    I tested to redirect my first form to
    https://form.jotformeu.com/91820866364363?email={email}&formsubmissionid={submissionId}
    but returns blank.
    ...
  • Profile Image
    AndrewHag
    Answered on July 03, 2019 at 03:10 AM

    Could you please confirm to which form you are trying to populate the submission id and email fields? I checked your form 91820866364363, I see that you are trying to redirect to the form 91820317332349 with the prepopulate link, is this the form you wish to populate?

    If yes, this is the correct link: https://form.jotformeu.com/91820317332349?submissionid={id}&email={email}

    Also, please un-hide the email field in the first form so the user can enter the email address which we can populate to the next form. 

    And to populate the submission ID, you can just write the {id}, you don't need any extra fields for the submission ID on the first form.

    Here is the guide: How-to-Automatically-Pass-Form-Data-to-Another-Form

    Let us know if you need any further assistance.

  • Profile Image
    Stoupakis
    Answered on July 03, 2019 at 03:43 AM
    That's great. It works now.
    Thanks for your help.
    ...