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MikeSacker1Asked on July 4, 2019 at 3:52 AM
I would like to query this debit to my account , made on 11-06-2019 the amount being ZAR295.64
PAYPAL *JOTFORM,4029357733,CA, -
jherwinReplied on July 4, 2019 at 4:26 AM
Can you please provide more details of the payment/transaction? Also, please show us a screenshot of the receipt and subscription ID so we can review it.
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MikeSacker1Replied on July 4, 2019 at 4:43 AMAttached,please see the screenshot .
Kind regards,
Mike Sacker
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jherwinReplied on July 4, 2019 at 4:54 AM
Unfortunately, the screenshot you have attached to your latest response didn't reach our forum. Please open this thread: 1879921 and re-post the image.
We will wait for your response.
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MikeSacker1Replied on July 6, 2019 at 5:09 AM
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MikeSacker1Replied on July 6, 2019 at 5:10 AM
I do not remember signing for this. Please provide proof or refund.
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jherwinReplied on July 6, 2019 at 7:53 AM
We are sorry for the inconvenience this may have caused. I have already canceled your subscription for your account MikeSacker1. I also issued a refund for the last payment, it should be reflected on your account within 5-10 business days.
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brownde5959Replied on July 6, 2019 at 11:43 AM
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jherwinReplied on July 6, 2019 at 1:45 PM
Hello @brownde5959 - I moved your query to a new thread: 1881934 to avoid confusion. Please refer to that thread for any related questions and/or follow-ups.