I am not receiving emails when a form is filled out.

  • consideritmaid
    Asked on July 4, 2019 at 7:07 PM

    Good evening, I am not receiving emails when a form is filled out. How can I fix this?

    Page URL: https://form.jotform.com/91667222779166
  • David JotForm Support Manager
    Replied on July 4, 2019 at 9:08 PM

    We just did a real submission on your form in order to test it, and our mail logs shows that the notification has been sent: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History

    1562288862sent 001 Screenshot 10

    Could you confirm if you have received it? If you find it in your SPAM Folder, please mark it as NOT SPAM.

    Let us know if you need more help, we will be glad to assist you.

  • consideritmaid
    Replied on July 5, 2019 at 12:10 PM

    I did receive the email. Thank you