Added take photo widget and when you send it says "please wait"

  • gully7000
    Asked on July 9, 2019 at 7:12 AM
    Also added take photo widget and when you send it says "please wait" but after 5 mins it was still on thst screen and didn't complete. Iam on a good Internet connection. Please advise?
  • Victoria_K
    Replied on July 9, 2019 at 7:15 AM

    Could you please link the form here so we tested it? 

    Also, does the issue happen to form when accessing it via form direct link or you have embedded the form to a web page? 

    We will wait for your reply. Thank you.

  • gully7000
    Replied on July 9, 2019 at 11:43 AM
    I found out the issue was the error with the pdf embedder. I couldn't
    attach pdf as it said unsupported file. So left it blank. When i deleted
    the embedder the photo attached fine
    ...
  • Kevin Support Team Lead
    Replied on July 9, 2019 at 12:40 PM

    Glad to know the issue has been fixed. 

    If you need further assistance, let us know.