accidentally deleted all submissions

  • FFFF2017
    Asked on July 9, 2019 at 1:50 PM

    After receiving a warning that our submission limit was almost full, I went to the last page and clicked "delete all submissions" thinking it would delete all the submissions on the last page and it deleted all of them.  Is there a way I can undo this and recover the submissions?

  • Richie JotForm Support
    Replied on July 9, 2019 at 2:41 PM

    Unfortunately, once the submissions are deleted we cannot recover them at our end.

    A work around would be to get the the data from the notification email and convert it to excel file.

    Once you have created an excel file, you may use the import app to upload the submission data back to your form.

    https://www.jotform.com/help/308-Import-App-Easily-Import-Your-Excel-or-CSV-Data-into-JotForm

    Hope this information helps.

    If you need further assistance, let us know.