How can I allow responses to be emailed to a third party?

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    gsgatlproductprograms
    Asked on July 18, 2019 at 04:44 PM

    How can I allow persons completing a form send their responses to another person? For instance, if I have a volunteer form being used and want to allow a volunteer choose a secondary person to receive a copy of their responses - is this supported in some way by Jotform? To be clear - I don't know the secondary person to have this as a preset, I am looking for a way that the person completing the form can forward their responses to another person other than me - the form creator.



     
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    Mike_G
    Answered on July 18, 2019 at 07:46 PM

    Assuming you already have an email address field in your form that will be filled by your respondents

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    and you have also set up an email autoresponder that will be sent to the email address your respondents entered in that email field.

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    From what I understand, you would want to have a copy of that email autoresponder to be sent to another email address that will be provided by your respondents in another email address field in your form.

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    You have two options to achieve your requirements.

    1. Create a copy of the email autoresponder in your form and set the "Secondary person email address" field as its recipient.

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    2. Send the "same" email autoresponder to both respondent and secondary person's email address using conditional logic.

    We will be applying the same idea that is explained in this guide — How-to-Send-Email-Based-on-User-s-Answer


    With this option, you will only need to set up 1 email autoresponder in your form.

    To begin, please take note of the field name or {questionName} of both the email address fields in your form. How-to-Find-Field-IDs-and-Names

    You can find that information under the "Field Details" section of the Advanced tab when you view the field's properties.

    In my example, it will be {respondentsEmail3} for the Respondent's email address field.

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    and {secondaryPerson}  for the Secondary person email address field

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    After that, you can not create the condition that will send the email autoresponder in your form if any of the email address fields in your form is filled.

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    I hope this helps. Please give both options a try and choose which will best suit your needs.