Google Spreadsheet integration is not working

  • bakerfranke
    Asked on July 19, 2019 at 1:19 AM

    Hi,

    Thread bouncing...

    1. yes, we have tried re-integrating. (for the record, we use this feature heavily, across hundreds of forms and 100K+ users.  We're pretty aware of the ins and outs and how to mess up. This is new...to us at least).

    2. no, we haven't changed any column headings or anything about the sheet that's created.

    3. We re-create the new gsheet integration.  Then we submit a few trial form submissions, and they don't populate into the sheet.  We've tried this ~6 times?

    That's as far as we went before asking for help.

    Again the form id is: 90353759556165

    --Baker

  • Kiran Support Team Lead
    Replied on July 19, 2019 at 1:33 AM

    I see that the issue with the same form has already been addressed on your previous thread. If you still notice any issue, we request you to follow-up on the same thread to avoid confusion.

    https://www.jotform.com/answers/1896242

    Thanks!