Email notification doesn't contain all the form fields.

  • coequine
    Asked on July 30, 2019 at 6:45 PM

    So when someone fills out a form it automatically sends us an email of their responses but for some reason we are not getting the full form sent to us. If I go into Jotform the form is complete but the emailed version is not. Is that something we can change?

  • AndrewHag
    Replied on July 30, 2019 at 7:05 PM

    I checked your form 51897039575167. It seems not all the fields are included in the email template.

    1564527804The Easiest Online Form Builde Screenshot 10

    Could you please delete the current email notification and create a new one? That should contain all the form fields. In case, if you are referring to a different form - please share the URL so we can check.

    Guide: How-to-Delete-Notifications-Autoresponder

    Let us know if you still face the issue after creating a new email notification.