Form errors on wordpress.com.

  • Joy Bauer (Rolling Ridge)
    Asked on July 31, 2019 at 10:00 AM
    Issue 1: On the registration Jotform for our event on wordpress, the payment box on the form shows an error message and red exclamation points until you enter an amount. People see that and are afraid to continue registering. Here's a link with an example and also attaching a screen shot: rollingridge.net/singing
     
    1564581463Screenshot 20190731 063621 Chr Screenshot 10
     
    Issue 2: When I register for the retreat and push "submit" a box shows up that says "please wait..." but it never ever goes through.  Also attaching a screenshot. 
    1564581528Screenshot 20190731 064158 Chr Screenshot 21
  • Jed_C
    Replied on July 31, 2019 at 11:32 AM

    Please try replacing the embed code with iframe code https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    Try that and see if that works for you. Let us know how it goes.