Form errors on wordpress.com.

  • Profile Image
    Joy Bauer (Rolling Ridge) 
    Asked on July 31, 2019 at 10:00 AM
    Issue 1: On the registration Jotform for our event on wordpress, the payment box on the form shows an error message and red exclamation points until you enter an amount. People see that and are afraid to continue registering. Here's a link with an example and also attaching a screen shot: rollingridge.net/singing
     
    1564581463Screenshot_20190731-063621_Chr
     
    Issue 2: When I register for the retreat and push "submit" a box shows up that says "please wait..." but it never ever goes through.  Also attaching a screenshot. 
    1564581528Screenshot_20190731-064158_Chr
  • Profile Image
    Jed_C
    Answered on July 31, 2019 at 11:32 AM

    Please try replacing the embed code with iframe code https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    Try that and see if that works for you. Let us know how it goes.