Form not showing all elements when published

  • Profile Image
    Asked on August 06, 2019 at 08:23 PM


    I've created a form (the only one so far) but when I publish it only the 3 first elements appear. I saw the form revision history and the current version doesn't contain the last actions in the form.

    How can this be solved?


    Kind regards


  • Profile Image
    Answered on August 06, 2019 at 09:36 PM

    I have checked your form and you have only 4 fields in your form.

    I have checked your revision history and you have multiple revisions with your form. Kindly check it out by going to your My Forms page, select your form>More>Revision History.

  • Profile Image
    Answered on August 07, 2019 at 04:15 AM

    Thanks Richie. 

    That's precisely what I'm saying. I built a complete form, but only 4 elements are showing. 

    By clicking in the revision history, the current version shows all the elements, but when previewing or seeing through the link, only 4 elements are shown (see attachment).

    Are there any steps that I'm missing so I can see the entire form that I built?



  • Profile Image
    Answered on August 07, 2019 at 06:10 AM

    Unfortunately we are unable to see the screenshot you have shared. Please note that we cannot receive file attachment in forum. I would suggest you to please share the screenshot again and we will take a look. The following guide should help you how to upload image in forum post:

    I did check your form and it seems to display 7 questions. Please check the screenshot below:


    I have cleared your form cache from here. Please test your form again and get back to us if you are still missing any form fields. 

    We will wait for your response.

  • Profile Image
    Answered on August 07, 2019 at 09:07 AM

    Thanks. Looks like clearing the cache worked. It's all good now.