Conditional logic not working

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    jacqgems
    Asked on August 07, 2019 at 02:06 AM

    hi, I am setting up conditional logic which states if holiday club option is selected Monday, Tuesday, Wednesday, Thursday and Friday AM, PM and Pm fields would be hidden leaving only Monday to Friday holiday club options, but one set of Monday Am and Pm fields keeps showing up in the preview in addition to the holiday hours

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    jherwin
    Answered on August 07, 2019 at 04:07 AM

    Could you please further explain your query? I checked your forms and I can't see any issue with your form. Also, It will help us provide you with the appropriate workaround/suggestions if you can elaborate further your requirements.

    Please show us a screenshot of the fields you're referring as well.

    Guide: How-to-Post-Screenshots-to-Our-Support-Forum

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    jacqgems
    Answered on August 07, 2019 at 04:46 AM

    Please find the screenshot for the conditional logic not working- the Monday to Friday PPM boxes are not supposed to show

    1565167553screenshot jotform-Holiday clu

     

    Also the image isn't showing in the preview https://eu.jotform.com/build/91838440581361

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    gerardw
    Answered on August 07, 2019 at 06:48 AM

    I checked the conditions and fields in your form and would like to ask the reason why there are two "PM" fields for each day?

    As per the current conditions, there seems to be conflict with respect to the required output based on the choice selected for the above mentioned question. For testing, I cloned your form, disabled all conditions except the condition where the choice was selected as "Holiday club hours". Please see the screen cast below. 

    1565174521screencast0708_2.gif

    Is there any reason why the "Child's school" field and the "Do you require........" questions are linked?

    I would request you to check the other conditions because, there is conflict with respect to the "Child's school" field. There are individual conditions for this field which show/hide the AM/PM fields. May be that is why these fields remain in the form.

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    jacqgems
    Answered on August 08, 2019 at 05:53 AM

    Hello,

    Thank you for checking the answer to maybe questions. Maybe there is a better way to do this, your help would be appreciated

    I have two PM fields for each day as one of the schools in the drop-down list (The Brent) finishes at a different time, so there are two different sets of times in the drop-downs. Is there any other way I can show this?

    The reason why the child's school field and the 'Do you require' fields are linked is if your option in the child's school field is holiday club you do not need to have access to the various hours and additional hours options. Your options are for the holiday club only. Hope this makes sense. is there a better way I can show this


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    jherwin
    Answered on August 08, 2019 at 07:33 AM

    Hmm, Sorry, I really don't get what you want to do in your form. Is there any way you can take a short clip of the problem? That would help us troubleshoot this for you.

    You can upload the screencast to the DropBox or GoogleDrive and share the shareable link with us so we can watch it.

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    jacqgems
    Answered on August 08, 2019 at 07:42 AM

    No worries, thank you very much, I cleared all the conditions and started again based on your advice that there was a conflict. It seems to be working now