Only one submission per form error

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    robcabeca
    Asked on August 09, 2019 at 08:09 AM

    Greetings, I have some clients who when they fill out a new form they receive the error that "only one submission per form permitted" and then all the information that they have entered is erased. This is causing some frustration.

    Thank you so much

    Robert

  • Profile Image
    aliemir
    Answered on August 09, 2019 at 09:09 AM

    This error displayed when unique submissions are enabled. Set unique submissions to "No Check" then you will allow for further submissions. Here are the steps that explain how can you do them ;

    Step 1: Go to SETTINGS>FORM SETTINGS>SHOW MORE OPTIONS

    15653547441565248982Screen Shot 2019-08-

    Step 2: Look For Unique Submission and select "No Check" option from the drop-down.

    15653548191565249264Screen Shot 2019-08-

    After doing these steps, please check whether it's saved or not. Please visit this guide if you want to learn more about unique submissions: https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form 


    If you require further assistance, feel free to let us know.