Customize Thank You page in Card Forms

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    ByAmoor
    Asked on August 13, 2019 at 10:51 AM

    Hi Im trying to customize my thank you page on a card template. but im not having any luck. 


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    denis_calin
    Answered on August 13, 2019 at 12:07 PM

    Hi @ByAmoor!

    The edit the Thank You page for card forms, please scroll all the way down to the end of the form in form Builder and click on the Edit Thank You Page button:

    1565712235Screen Shot 2019-08-13 at 9.00

    Please refer to this guide for more information: How-to-Edit-Thank-You-Page-Settings.

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    ByAmoor
    Answered on August 13, 2019 at 12:27 PM

    Yes that's where I'm going, but as you can see the 2nd line is no longer there. I'm trying to add a multiple line message.  How do I go about that? 

    15657135962019-08-13-10-51-www.jotform.c


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    denis_calin
    Answered on August 13, 2019 at 01:09 PM

    Hi @ByAmoor!

    In Card Forms, it is not possible to create a multi-line Thank You page message using Return or Enter keys - for the message to be multi-line you would have to keep typing sentences or try to use the space key to style the editing. If you would like to go back to the original 2-line Thank You page you see by default, you would have to create a Change "Thank You" Page condition. Please go to form Settings>Conditions and add the following condition:

    1565716140Screen Shot 2019-08-13 at 10.0

    You can also edit the text while the condition is open. After that, please don't forget to click the green Save button.