I have a HIPAA compliant form.

  • Profile Image
    ABAjotforms
    Asked on August 13, 2019 at 04:53 PM

    I have made form edits and now the information that was added during my edits does not appear when we try to do a PDF editor printout.  However when i click the "print" button next to the PDF button it shows me all the fields that were added/changed.  Do you know why the PDF editor form does not show me all the information??


    Thank you

  • Profile Image
    Nik_C
    Answered on August 13, 2019 at 05:03 PM

    Could you please share what are the fields affected so we can check this issue?

    You can post a screenshot: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We'll wait for your response.

    Thank you!

  • Profile Image
    ABAjotforms
    Answered on August 13, 2019 at 05:34 PM

     https://www.jotform.com/ABA1/therapy

     these are the fields i added that do not show up on the "pdf" download

    Father's Name *
    First Name Last Name
    Father's Birthdate *
     Pick a DateDate Date Picker Icon
    Father's Phone *
      -Area Code Phone Number
    Father's Email *
    example@example.com
    Mother's Name *
    First Name Last Name
    Mother's Birthdate *
     Pick a DateDate Date Picker Icon
    Mother's Phone *
      -Area Code Phone Number
    Mother's Email *
    example@example.com
  • Profile Image
    Nik_C
    Answered on August 13, 2019 at 06:00 PM

    Unfortunately, we cannot check HIPAA forms, but you can add missing fields to your PDF in PDF editor:

    1565733506Screen Shot 2019-08-13 at 11.5

    Also, you can create new PDF document, which default layout will have all fields:

    1565733563Screen Shot 2019-08-13 at 11.5

    If the issue persists, please let us know.

    Thank you!