-
Dave4777Asked on August 13, 2019 at 5:45 PM
I think my survey forms are great! But your notifier never erases ! It always thinks I have a crapload of quotes to do ??? Help !
Thank you, Dave
Page URL: https://jiffyprintonline.com -
jherwinReplied on August 13, 2019 at 6:15 PM
Hello Dave - What is that notifier? Can you please let us know where we can find it so we can test it out on our end?
Looking forward to your response.
-
Dave4777Replied on August 13, 2019 at 7:43 PMIt's a Chrome extension I found it on Google I thought it was made by you guys
Sent from TypeApp
... -
Girish JotForm SupportReplied on August 13, 2019 at 8:48 PM
As you have mentioned above, that it's a Chrome extension, were you able to resolve your issue now?
If it's related to notifications on Chrome, you can switch if off. Please check the link below:
https://support.google.com/chrome/answer/3220216?co=GENIE.Platform%3DDesktop&hl=en
-
Dave4777Replied on August 13, 2019 at 10:43 PMI don't want to disable it just clear what's in there
Sent from TypeApp
... -
Victoria_KReplied on August 14, 2019 at 4:15 AM
Hi!
I am also using that extension and it seems to work properly for me. I think there can be cache issue, so I've cleared form caches for your account, here is how: How-to-Clear-Your-Form-Cache
Can you check if that helped?
-
Dave4777Replied on August 14, 2019 at 5:42 AM
https://www.screencast.com/t/Q46ntnR01k
Same thing, even cleared cache in chrome also and then rebooted, signed back into notifier, it says I have 94 ! :(
-
Victoria_KReplied on August 14, 2019 at 6:33 AM
Hi,
May I ask what is the account you are signed in with extension? Maybe there are some forms with unread submissions in Trash folder so that is why it shows 94?