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Michelle WinterAsked on August 16, 2019 at 5:32 AM
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Mike_G JotForm SupportReplied on August 16, 2019 at 5:58 AM
We would like to apologize for any inconvenience. If I'm understanding your concern correctly, you are referring to the form embedded on the website you linked in your post. And, the issue happens when you submit the form on the website. Or, is it also happening when you submit the form from its direct link? Where-to-Find-My-Form-URL
If it only happens on the website where your form is embedded, may we know what embed codes are you using, please? Also, may we suggest that you try embedding your form using its Iframe Embed Codes, please?
If by doing that the issue is still not fixed, please feel free to let us know. Also, with your permission, we would like to make test submissions directly to your form.
We will wait for your response.
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Michelle WinterReplied on October 23, 2019 at 9:50 PMThank you. This worked. It took me two months to get back to working on this…hahahaaa…busy.
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