Embedded form stuck on "Please wait..." when filling up on desktop

  • Michelle Winter
    Asked on August 16, 2019 at 5:32 AM
    When filling out the desktop form and get to the end, it sits forever in "waiting" mode and never sends
  • Mike_G JotForm Support
    Replied on August 16, 2019 at 5:58 AM

    We would like to apologize for any inconvenience. If I'm understanding your concern correctly, you are referring to the form embedded on the website you linked in your post. And, the issue happens when you submit the form on the website. Or, is it also happening when you submit the form from its direct link? Where-to-Find-My-Form-URL

    If it only happens on the website where your form is embedded, may we know what embed codes are you using, please? Also, may we suggest that you try embedding your form using its Iframe Embed Codes, please?

    Getting-the-Form-iFrame-Code

    If by doing that the issue is still not fixed, please feel free to let us know. Also, with your permission, we would like to make test submissions directly to your form.

    We will wait for your response.

  • Michelle Winter
    Replied on October 23, 2019 at 9:50 PM
    Thank you. This worked. It took me two months to get back to working on this…hahahaaa…busy.
    ...