Barcode Scanner Widget: Not available on HIPAA account

  • Profile Image
    Asked on August 18, 2019 at 03:13 PM

    Per a forum response it says

    The barcode reader is now ready:

    I do not see a barcode widget in the widget list.  How do I get this on my form?

    Thank you,


  • Profile Image
    Answered on August 18, 2019 at 04:17 PM


    Have you tried to click on the 'Add to Form' button? If it still doesn't appear on your list of widgets, can you provide us a screenshot of what showing you on your end when you search for the 'Barcode' on the list of widgets?

    1566159076add widget to form.JPG

    Helpful guide:

    I hope this helps, let us know if you need further assistance.

  • Profile Image
    Answered on August 18, 2019 at 05:01 PM

    Add to form earlier today only created a blank new form.  Now it creates a new form with the barcode widget in it.  Still cannot find it in the search:

    1566162083not found.PNG

  • Profile Image
    Answered on August 18, 2019 at 06:29 PM

    Some of the widgets are not HIPAA Compliant so they were removed from HIPAA Compliant accounts. I assume the Barcode Scanner Widget is one of them because you're right it is not searchable when you are on HIPAA account.

    Anyway, I have escalated this to our developers as a feature request. Hopefully, they can add it on HIPAA as soon as possible. We will let you know once this is implemented.