-
adriaticvillasAsked on August 19, 2019 at 12:22 PM
Hi,
My Contact form was spammed over the weekend. I know a number of other JotForm accounts were affected in the same way.
Can you reset my quota please as this was not normal usage and the emails I received were all from a Russian source.
-
Ivaylo JotForm SupportReplied on August 19, 2019 at 1:28 PM
Alright. I have reset your limit and reactivated your account. You can now use your forms again.
In order to avoid this in future, you can use a Captcha form element or one of these widgets in your form:
https://widgets.jotform.com/widget/drawing_captcha
https://widgets.jotform.com/widget/math_captcha
You can also prevent the respondents from making multiple submissions in the form. In order to do this, you can check and follow this guide:
https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form
Let us know if you need any further assistance.
-
adriaticvillasReplied on August 19, 2019 at 1:57 PM
That's brilliant thank you.