How to remove "" from the URL without Enterprise?

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    Amelia Barry
    Asked on August 22, 2019 at 08:05 AM


    I am one person who is only using one account to assist my business however I would like to remove the from my url. I used to be able to do this but am no longer able to do so. Are you able to please let me know how I could possibly achieve this. 

    Many thanks, 


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    Answered on August 22, 2019 at 09:32 AM

    Hello Amelia - The custom domain is only available for enterprise users, please check the guide below for more details.

    Guide: How-to-Use-Custom-Domains-with-JotForm-Enterprise

    Also, you can embed the form on your webpage if you want to use a custom domain in your form.

    For example: