payment limit has been reached

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    MargaretGood
    Asked on August 23, 2019 at 09:49 AM

     

    Hi, we got the message "You have reached your Jotform payments limit" and need to upgrade, but just for two months
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    Richie_P
    Answered on August 23, 2019 at 10:32 AM

    I have checked your account but it is not over the form payment limit and I can't seem to find any form.

    May we know if you have another account in Jotform?

    Do note that our limits are calculated per month.

    For more information regarding limits, you may check this guide:https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits