notification email is not sent

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    pia_vercammen
    Asked on August 26, 2019 at 12:25 PM

    Hi,

    I made a Form and added it to my website.
    The link works as I tried to fill it in myself with another email account I own.

    This all works, but I didn't get a notification to my bussiness-emailadres when I signed up the form (acting I was a client). So in other words, when clients fill in the form,  I don't receive the filled in (nor empty) form.


    What's wrong?

    Thank you & Regards,
    Pia Vercammen

  • Profile Image
    Richie_P
    Answered on August 26, 2019 at 01:35 PM

    I have checked your form and it seems you are missing the email recipient address.

    Kindly add the email address in your notification email.

    Here is a guide:https://www.jotform.com/help/25-Setting-up-Email-Notifications

    Please give it a try and let us know if you need further assistance.