Pricing and Account Question

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    Gene McAvoy 
    Asked on August 29, 2019 at 10:31 AM

    I have a web client who is currently using your Free Starter package. They only use it as needed during the year for events such as Vacation Bible School and other short programs.

    Is there any problem with me signing them up for the $19./mo program on an as needed basis?  Would forms they create remain available from month-to-month?

    Thanks,

    Gene

    ScanWare Web Design

    Las Vegas, NV

  • Profile Image
    zuritapia
    Answered on August 29, 2019 at 11:37 AM

    Hi Gene!

    If you are to sign up the user to a paid plan for a certain amount of time and then no longer need the paid plan, you can easily downgrade back to FREE to avoid further charges.

    The user can still use the forms and they will remain active as long as they do not go past their Starter Limit of their Free Plan.

    https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits