How to remove the attached PDF from confirmation email?

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    AriadnaAED
    Asked on September 02, 2019 at 09:00 AM

    Can we remove the attached PDF from the form in the confirmation email?

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    jherwin
    Answered on September 02, 2019 at 09:17 AM

    If you want to remove the PDF attached in your notification email, please refer to my screencast below for reference:
    1567429948pdfattachment.gif
    Guide:
    1.) Click the SETTINGS in your form builder
    2.) Click EMAILS and then edit you notification
    3.) In your notification, go to the ADVANCED tab and then set the PDF Attachment to "NO".

    Let us know if you are referring to something else.

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    AriadnaAED
    Answered on September 02, 2019 at 09:23 AM

    Okey thank you so much!

    But we want to send one document from us, we don't want to send a PDF attachment with confirmation email. I don't know if it is possible... 


    Thank you! 

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    Jed_C
    Answered on September 02, 2019 at 09:28 AM

    You can upload your file or document to any cloud servers online and grab the link and post it in your thank you page.

    Kindly refer to our guide here https://www.jotform.com/help/431-How-to-Add-a-Downloadable-File-to-Your-Form for steps and tips on how to achieve it.

    Let us know if you have any questions or if you need further assistance.