Why the embedded form is not accepting credit card details?

  • Equipilates
    Asked on September 9, 2019 at 6:18 AM

    Hi, I have had several clients report that they cannot book on to my courses using the jot form page as it will not allow them to enter credit card details.  I've just tried and it did the same to me.  Can you help please?

    Jotform Thread 1956702 Screenshot
  • jherwin
    Replied on September 9, 2019 at 8:05 AM

    We are sorry for the inconvenience this may have caused. I was able to replicate the issue on my end, please try to embed the form using the iFrame method: Getting-the-Form-iFrame-Code

    Please give it a try and let us know how it goes.