I'm assigning people to certain forms and the login details do not work

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    Ahmad
    Asked on September 15, 2019 at 09:05 AM
    3) I'm assigning people to certain forms and they are receiving an email with the username and password. Once they enter their details, the system tells them that the username or password does not match.
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    IvayloK
    Answered on September 15, 2019 at 09:45 AM

    I apologize for the inconvenience.

    Can you please let your form assignee to create an account in Jotform and then assign the forms to them?

    https://www.jotform.com/signup

    Please give it a try and let us know if the issue still remains.

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    Aceskhobar
    Answered on September 15, 2019 at 10:08 AM

    Problem solved, thank you!