How can I edit the price in the payment field?

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    onioncreekhc
    Asked on September 19, 2019 at 05:53 PM

    I cloned form that we have used in the past (as it has many conditions/options). I need to edit a price. 

    I have been able to update the price showing on the subline and on the option. However in the "Conditions" where shows the formulas the price has not been updated. How I can edit the price and it adjust the formulas? Please advise

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    Welvin
    Answered on September 19, 2019 at 07:11 PM

    The price box is disabled and ignored when Special Pricing is present in the item. Please check the following guide for special pricing: 

    https://www.jotform.com/help/265-What-is-Special-Pricing

    You can also ignore the text on the condition, it should work even if special pricing is enabled. 

    If you need to change that, you have to disable special pricing first.