Uploads not synced in Dropbox and Google Drive

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    codebuilders
    Asked on September 23, 2019 at 07:44 PM

    Hi.  I'm having issues with a certain form not being uploaded to the services that are integrated.  Specifically the upload isn't working with Dropbox or Google Drive.  I have 2 forms that are integrated with both these services and one form is working as it should but not the other one.


    Form https://form.jotform.me/90093020039446

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    Vanessa_T
    Answered on September 23, 2019 at 08:11 PM

    Please try to remove the integration then re-integrate. I have also cleared our form cache in an attempt to fix the issue.

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    codebuilders
    Answered on September 23, 2019 at 10:26 PM

    Thank you, I have re-integrated.  I'll watch and see what happens after the cache has been cleared.


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    Roneet
    Answered on September 23, 2019 at 10:38 PM

    Let us know if you experience the issue once again. We will take another look.

    Thanks.