Uploads not synced in Dropbox and Google Drive

  • fscscanada
    Asked on September 23, 2019 at 7:44 PM

    Hi.  I'm having issues with a certain form not being uploaded to the services that are integrated.  Specifically the upload isn't working with Dropbox or Google Drive.  I have 2 forms that are integrated with both these services and one form is working as it should but not the other one.


    Form https://form.jotform.me/90093020039446

  • Vanessa_T
    Replied on September 23, 2019 at 8:11 PM

    Please try to remove the integration then re-integrate. I have also cleared our form cache in an attempt to fix the issue.

  • fscscanada
    Replied on September 23, 2019 at 10:26 PM

    Thank you, I have re-integrated.  I'll watch and see what happens after the cache has been cleared.


  • roneet
    Replied on September 23, 2019 at 10:38 PM

    Let us know if you experience the issue once again. We will take another look.

    Thanks.