Uploads not synced in Dropbox and Google Drive
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codebuildersAsked on September 23, 2019 at 07:44 PM
Hi. I'm having issues with a certain form not being uploaded to the services that are integrated. Specifically the upload isn't working with Dropbox or Google Drive. I have 2 forms that are integrated with both these services and one form is working as it should but not the other one.
Form https://form.jotform.me/90093020039446
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Vanessa_TAnswered on September 23, 2019 at 08:11 PM
Please try to remove the integration then re-integrate. I have also cleared our form cache in an attempt to fix the issue.
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codebuildersAnswered on September 23, 2019 at 10:26 PM
Thank you, I have re-integrated. I'll watch and see what happens after the cache has been cleared.
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RoneetAnswered on September 23, 2019 at 10:38 PMJotform Support
Let us know if you experience the issue once again. We will take another look.
Thanks.