Uploads not synced in Dropbox and Google Drive

codebuilders
Asked on September 23, 2019 at 07:44 PM

Hi. I'm having issues with a certain form not being uploaded to the services that are integrated. Specifically the upload isn't working with Dropbox or Google Drive. I have 2 forms that are integrated with both these services and one form is working as it should but not the other one.

Form https://form.jotform.me/90093020039446

Page URL:
https://form.jotform.me/90093020039446
Vanessa_T
Answered on September 23, 2019 at 08:11 PM

Please try to remove the integration then re-integrate. I have also cleared our form cache in an attempt to fix the issue.
codebuilders
Answered on September 23, 2019 at 10:26 PM

Thank you, I have re-integrated. I'll watch and see what happens after the cache has been cleared.
roneet

Jotform Support

Answered on September 23, 2019 at 10:38 PM

Let us know if you experience the issue once again. We will take another look.

Thanks.