I get an error when trying to test my Paypal Pro form

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    Asked on September 25, 2019 at 10:48 AM

    Authentication/Authorization Fail

    You do not have permissions to make this API call

    What do I need to do to test the form. I believe everything is ready at PayPal. I would like to make a live transaction today. Can you help?

    John Williams

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    Answered on September 25, 2019 at 11:11 AM

    Hello John,

    The attached form is integrated with Paypal Pro. Upon checking, I found out that you have an incorrect API key in the settings. Please correct that by getting your API key in the following link:


    Note that Paypal Pro also requires you to have a business type Paypal account. If you have a personal one, please use Paypal Standard instead.

    Guide for Paypal Pro: https://www.jotform.com/help/458-How-to-Integrate-Form-with-Paypal-Pro.