The JotForm branding covers the submit button

  • jacotton
    Asked on September 26, 2019 at 10:04 AM

    This was fixed and changed again.  I have changed nothing on my website so I have no idea why the logo keeps creeping up on it's own.  I am an extremely small business of one who sees mostly hospice patients for free and on a sliding scale.  I don't care that the logo is there but when I first installed it, it was not blocking the submit button.  Then the fix worked temporarily and now it's not.  I need to fix it or remove the forms completely which is frustrating because it works very well.

    Thank you.  

    June

  • roneet
    Replied on September 26, 2019 at 10:32 AM

    I tested your website but could not replicate any issue on the last page. The submit button was shown.

    The JotForm branding covers the submit button Image 10

    You can add a scrolling property to the iFrame code. Even if the branding covers the button then the Form could be scrolled downwards to press the next or submit button.

    In the iFrame code set the Scrolling property to "Yes".

    The JotForm branding covers the submit button Image 21

    Here is the iFrame code:

    <iframe
          id="JotFormIFrame-82276423584159"
          title="Reiki, Energy Therapy and Aromatherapy Consent and Intake Forms"
          onDISABLEDload="window.parent.scrollTo(0,0)"
          allowtransparency="true"
          allowfullscreen="true"
          allow="geolocation; microphone; camera"
          src="https://form.jotform.com/82276423584159"
          frameborder="0"
          style="
          min-width: 100%;
          height:539px;
          border:none;"
          scrolling="yes"
        >
        </iframe>

    After inserting this iFrame code. The Form would look like this:

    The JotForm branding covers the submit button Image 32

    Let us know how this goes.

    Thanks.

  • jacotton
    Replied on September 27, 2019 at 9:21 AM

    I don't understand where to find the iframe code? 

  • BJoanna
    Replied on September 27, 2019 at 11:21 AM

    The form on your website is embedded with the iFrame embed code. 

    Getting the Form iFrame Code

    You need to edit HTML of your website and change the scrolling part of our iFrame embed code from no to yes. 

    I also tested your embedded form and the submit button is shown properly on my end as well. 

    1569597601embed Screenshot 10