What happens if I reach my payment limit while on free plan?

  • Profile Image
    Jacqueline Cook 
    Asked on October 09, 2019 at 07:01 AM

    What happens if I sign up for the Starter package and the number of payments exceeds the maximum pretty quickly?  How does that affect the payments?

  • Profile Image
    Answered on October 09, 2019 at 07:30 AM

    Once your account reaches any of your plans limit, your forms will be disabled and you can no longer accept any submissions.

    Your option when this happens is to wait when the monthly limit resets, which will be every first of the month. Or to upgrade to a higher plan which you think will cater to your usage needs.