Square form fill payment error - Only one entry is allowed

  • edelweissclubla
    Asked on October 9, 2019 at 2:13 PM

    My square account is connected and live, when I put in credit card payment at the end of the "Membership Application" form I get the following error message.

    "Sorry! Only one Entry is allowed"

    I have been trying to get it to work for 2 hours, need help

    Jotform Thread 1995033 Screenshot
  • John Support Team Lead
    Replied on October 9, 2019 at 2:53 PM

    This error is displayed when unique submissions are enabled in the form.  Set unique submissions to "No Check" and it should allow multiple submissions:

    Related GuideHow-to-Set-Unique-Submissions-on-a-Form

    Can you please configure the payment to be in test/sandbox mode so we could perform a test submission on your actual form? In that way, we could replicate the issue on our end.