The textarea fields in my forms is not allowing clients to type responses.

  • Kendrak009
    Asked on October 16, 2019 at 5:21 PM

    Hi, 

    The text box is on one of my forms is not allowing clients to type responses in the text box. I tried doing it myself as well and it’s not allowing me to do it either.

    Also, when using Square for payment collection on contracts is there a way to make it to where people can pay a 50% deposit of the full amount or be able to pay the full amount?

    -Kendra 

    Page URL: https://form.jotform.com/73074285447159
  • David JotForm Support Manager
    Replied on October 16, 2019 at 6:56 PM

    I tried filling your form, and it seems like the Long Text Entry fields don't accept input.

    1571266408fillingform Screenshot 10

    The reason is that the width is too short, please inject the following CSS code to increase it: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    .form-textarea {

        width: 300px !important;

    }

    Result:

    1571266523result Screenshot 21

    Your second question will be addressed in a different forum thread: https://www.jotform.com/answers/2003844