Need to change PayPal credentials but can't find PayPal field within my form

  • CrispCuts
    Asked on October 23, 2019 at 2:39 PM

    This form has been around for a few years and linked to a PayPal account I no longer want to use it for. However, when I look to find the PayPal field it's not there, nor is the ability to remove PayPal from my forma and reapply it (because it is greyed out in the payment widgets menu).

    If an admin could let us know which field it is or remove it so we can reapply it I would be really grateful!!

    Page URL: https://form.jotformeu.com/62864707277366
  • Mike
    Replied on October 23, 2019 at 4:13 PM

    Please remove the next CSS from the 'Inject Custom CSS' area:

    Need to change PayPal credentials but cant find PayPal field within my form Image 1 Screenshot 30

    This will unhide the PayPal payment field so you will be able to remove it:

    Need to change PayPal credentials but cant find PayPal field within my form Image 2 Screenshot 41

  • Mike
    Replied on October 23, 2019 at 4:16 PM

    I would like to add that this is also possible to change the PayPal account within the existing PayPal field:

    1490996679record Screenshot 10