Is deleting a file an acceptable way of freeing up the space needed to not have my account forms interrupted?

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    ropenspace
    Asked on October 27, 2019 at 01:09 AM

    I have reached the maximum upload space for my account.

    I have deleted submissions on 3 of my forms. Is this an acceptable way of freeing up the space needed to not have my account / forms interrupted?

    Thank you

  • Profile Image
    Jed_C
    Answered on October 27, 2019 at 02:11 AM

    Yes, that's the only way of keeping your forms active to not exceed the maximum file upload limit. Free accounts only have 300mb maximum space of files that can be uploaded.

    Reference: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits 

    Let us know if you have any questions or if you need further assistance.