Why is my paypal connection failing?

  • avalonparkpost409
    Asked on October 27, 2019 at 5:08 PM
  • KrisLei Jotform Support
    Replied on October 27, 2019 at 5:20 PM

    Hi,

    I checked your form and verified that you are using the Paypal Checkout integration. Please note that the Paypal Checkout requires a business or premier account. 

    For your reference: How to Integrate Form to PayPal Checkout

    If you prefer to use your personal account you can use the Paypal Standard payment tool.

    Guide: How to Integrate Form with Paypal Standard-


    If the issue still persists when linking your business account to Paypal Checkout, please provide a screenshot of what happens or if you are showing any error message. kindly follow this guide to post your screenshot: How to Post Screenshots to Our Support Forum

    Looking forward to your response.