Why am I not received the email from submissions?

  • Profile Image
    ACSIntake
    Asked on October 29, 2019 at 02:53 PM

    Hello, I have followed the steps above to add a password and selected the PDF for the submission, but I am not receiving the submissions in the email.



    This is a re-post of a comment on New feature: Create password protected PDFs for submission emails

  • Profile Image
    Kevin_G
    Answered on October 29, 2019 at 06:21 PM

    I have checked your account email history and it seems like the emails are sending properly, may you please provide us the form where you're experiencing this issue?

    We will be happy to have  a look on it.