How to include the appointment slots widget information in the email notification?

  • kmwebteam
    Asked on November 5, 2019 at 1:46 PM
    If you go through my form again, you'll see the appointment widget used a few times. I need that value sent in the confirmation email to the user. Is there a way I can accomplish this?
  • Kevin Support Team Lead
    Replied on November 5, 2019 at 2:08 PM

    The widget will include the selection only, example: 

    15729806282019 11 05 12h53 43 Screenshot 10

    You can add missing fields to the email template by editing the content, this guide will help you doing so: https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders 

    If you're looking to include different information, please let us know. 

  • kmwebteam
    Replied on November 5, 2019 at 2:30 PM

    It doesn't seem to work for every option. The two classes below each have an appointment schedule and the the selected date doesn't appear.

    1572982176Screen Shot 2019 11 05 at 11 Screenshot 10


  • Kevin Support Team Lead
    Replied on November 5, 2019 at 3:33 PM

    I have been checking your form and noticed the widget is not required, this means that you may submit the form without selecting an option, example: 

    How to include the appointment slots widget information in the email notification? Image 10

    Upon checking the submission related to your screenshot it seems like the data is missing there too: 

    15729857072019 11 05 14h24 08 Screenshot 21

    Now, I have just tested your form to make sure it works as expected, the selected option on the widget is showing up on the submission:

     15729859542019 11 05 14h28 08 Screenshot 32

    Please kindly test your form in order to see if the same happens on your end, let us know if you have more questions. 

  • kmwebteam
    Replied on November 5, 2019 at 5:55 PM

    Hey Kevin,


    I think I understand what you're saying. Because I have not set the Appointment Widget to "Required", it's not passing the information through.


    But another question, since a user doesn't have to check all of them, will that be a conflict if I set all the Appointments to "Required" but the user only selects 1 or 2 of them?

  • Kevin Support Team Lead
    Replied on November 5, 2019 at 6:18 PM

    No, what happens is that conditionally hidden or skipped fields will not trigger the required validation, this way if the field is shown it will be required and force the user to fill a value. 

    Kindly give it a try and let us know if you have questions. 

  • kmwebteam
    Replied on November 6, 2019 at 3:07 PM

    Hey Kevin, I'm not getting the desired results and I've also run into two new problems.


    When a user selects "Complete My Registration", it should just to the end. But it's jumping to the beginning of the form again. If I go back and click it a second, then it goes to the end.1573070709Screen Shot 2019 11 06 at 12 Screenshot 10

    The second issue is, if a user selects "Previous" or "Back" is there I can set that to go directly to the Class Registration they were just on? And not the previous slide in the form?

    1573070818Screen Shot 2019 11 06 at 12 Screenshot 21


  • Kevin Support Team Lead
    Replied on November 6, 2019 at 3:30 PM

    In order to assist you better I have moved your last two issues to different threads, we will assist you on the following threads accordingly: 

    https://www.jotform.com/answers/2030917

    https://www.jotform.com/answers/2030916

    Please also kindly open new threads for new issues/questions, this helps us to assist you better and properly address each issue accordingly. 

    Thanks.