Just to love Jotform with a passion, but you guys screwed up everything

  • Purcahsing
    Asked on November 8, 2019 at 9:13 PM

    Just to love Jotform with a passion, but you guys screwed up everything! Were you people drunk! Now Machform has passed you . Fire the moron that invented version 4.

  • KrisLei Jotform Support
    Replied on November 9, 2019 at 4:23 AM


    We apologize for any inconvenience.

    May I ask for the details regarding the problem you are experiencing for us to further assist you.

    Looking forward to your response.

  • Machform USer
    Replied on November 9, 2019 at 11:15 AM

    We dont know what you did with version 4 but its a complete disaster. Version 3 was perfect! And you dont allow people to go back to version 3 and use it or offer a standalone. The first problem is that your forums are so outdates and misleading. We are getting forms with the sgnature images blocked because of your SSL. Your own support staff say you can just remove the SSL but you cant. Anytime you do "remove SSL" you get 10000 pages telling you how to do it, but you never bother to go back into the forums and correct your own mistakes. There is now to remove the SSL in emails or take the package to a non SSL state. We're not asking for security type information.

  • Mike_G JotForm Support
    Replied on November 9, 2019 at 12:05 PM

    If I'm understanding your concern correctly, I believe you are referring to the option in Version 3 where you have the ability to enable/disable SSL for your forms. We would like to apologize for any inconvenience. I'm afraid that the option was removed since we made our forms secured by default. https://www.jotform.com/help/63-How-Do-I-Receive-SSL-Submissions

    We understand your frustration. However, we had to do that in order to provide the best security experience for our users. https://www.jotform.com/security/

    If you want to have your form available on your non-secure websites, you can embed the link to your form on your website for your respondents to access.