Help in altering a template - how to remove credit card fields from order element

  • balsdurf
    Asked on November 11, 2019 at 4:39 PM

    I'd like to remove the credit card information portion of this form that I found in your templates and replace with a link to my payment portal.  Possible?



    Jotform Thread 2036346 Screenshot
  • Mike
    Replied on November 11, 2019 at 7:38 PM

    You may remove the current payment field from your form (the current products will be safe):

    Help in altering a template   how to remove credit card fields from order element Image 1 Screenshot 30

    And then add a Purchase Order field from the Payments tab:

    Help in altering a template   how to remove credit card fields from order element Image 2 Screenshot 41

    The Purchase Order field offers the same layout and does not require online payment.

    An HTML link can be added with a Text element. This is also possible to redirect a user to the custom URL upon the form submission.

  • balsdurf
    Replied on November 12, 2019 at 10:47 AM

    Every time I hit the delete button, the entire thing goes away, including the tshirt information and images.  How do I make JUST the credit card part go away?

  • Mike_G JotForm Support
    Replied on November 12, 2019 at 11:41 AM

    Yes, the whole payment field, products included, will be removed when you delete the existing payment field on your form. However, when you add the Purchase Order, which is also a payment field, the products should be restored automatically without the credit card fields.

    https://www.jotform.com/help/460-How-to-Create-Payment-Form-with-Purchase-Order


  • balsdurf
    Replied on November 12, 2019 at 6:28 PM

    Thank you so much...easy!