Payment Fields - Request to have an option to add up to 3 decimal places in the Tax Rate

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    Asked on November 14, 2019 at 11:51 AM

    There was a past request last year to add an additional decimal place on the tax field because in Canada in the province of Quebec the tax rate is 14.975. Has this been done? It appears to still be locked to 2 decimal places.

    This is IMPORTANT for all Canadian customers.

    Please confirm.

    This is a re-post of a comment on How to Add Tax to Your Payment Form

  • Profile Image
    Answered on November 14, 2019 at 02:43 PM

    As checked, there are similar requests as yours which still on OPEN status.

    I elevated your thread as a feature request as well. We can't give you any timeframe but we'll keep you informed on this same thread once an update is available.

    For now, if it's imperative to get this tax computation working now, my recommendation is for you to manually do the calculation. 

    1. You will build your products and quantities outside the payment field using regular MULTIPLE CHOICE and DROPDOWN fields.

    2. Assign CALCULATION VALUES to the fields you just added.

    Guide: How-to-Assign-Calculation-Value

    3. Add a FORM CALCULATION WIDGET to tally the total, including the 14.975% tax.

    Guide: How-to-Perform-Form-Calculation-Using-a-Widget

    4. And finally, pass that calculation to your payment field.

    Guide: How-to-Pass-a-Calculation-to-a-Payment-Field

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    Answered on July 21, 2020 at 05:29 PM


    You have the same request with this ticket. We will close this ticket and update the other one.

    Thank you.