How do I downgrade my account?

When I press downgrade it confirms that my items will no longer be available as of dec. 16th. If I hit cancel it takes me back to the previous screen, if I hit no, continue to downgrade a back arrow shows up, but nothing more to get me to the next step. help please!

To downgrade your account, please follow this guide: https://www.jotform.com/help/341-How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free

I hope this helps.