Can we include a digital signature to take consent for form submission?

  • Shruti Sharma
    Asked on November 21, 2019 at 3:15 AM

    Hi Team,

    Thanks for the response.

    Though, we would like to use Jotform to automate and digitalize our onboarding process. Can we include a digital signature to take consent for form submission?


    Thanks,

    Shruti

  • Ashwin JotForm Support
    Replied on November 21, 2019 at 4:49 AM

    I am not sure if I have understood your question correctly. Do you want your users to be able to sign in form?

    Yes it is possible to achieve your requirement by adding signature widget in form. You may like to take a look at the following guide which should help you: https://www.jotform.com/help/433-How-to-Add-an-E-Signature-to-Your-Form

    Hope this helps.

    Do get back to us if you have any questions.

  • Shruti Sharma
    Replied on November 22, 2019 at 11:11 PM

    Yes. I would add the signature widget in the form. But for that I need to login on my account. It is still giving the error as a Suspended account. Please help the earliest so that I can login and add Signature Widget.

  • Jed_C
    Replied on November 23, 2019 at 1:47 AM

    Your form was suspended because it was asking for some sensitive information from customers.

    If you agree, we can remove the fields that violate our terms. Also, please note that some information can still be asked, but you will need to comply by adding two things.

    1. Add Terms of use widget (for your users to read and agree). This will surely make your forms not to be considered as guilty of phishing activities.

    2. Add a Signature widget where your users sign and agree to provide such sensitive information.

    We'll be removing "PAN Card Soft Copy and Aadhaar Card Soft Copy" field as these are file upload fields and can't be encrypted. For "Permanent Account Number (PAN) and Aadhaar Number", make sure to add terms and of use and signature widget for compliance.

    Let us know if you agree with this conditions? Looking forward for your response. 

  • Shruti Sharma
    Replied on November 23, 2019 at 7:12 AM

    Hi Team,

    We are okay to remove the PAN and Aadhaar card option. Also, will add Terms and Conditions and Signature widget. 

    Please activate the account.

  • Girish JotForm Support
    Replied on November 23, 2019 at 7:19 AM

    I have removed the PAN card and Aadhar card upload fields from the form and activated your account. You may please add the widgets mentioned to avoid getting flagged again.