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EcentialAsked on November 25, 2019 at 8:05 PM
Hey there,
I know it's possible to do custom email notifications sent to users after filling it out up to 30 days after the form is complete but is there a way to do it longer? Example 365 days after form completion?
The only option I see is for a fixed date but that isn't scaleable since I'd like to send something 1 year after the anniversary of someone filling out the form.
Secondly, if someone unsubscribes signs up for a product / service, how could I ensure that they wouldn't receive an email that is set to send out to them 30 days down the road?
If I delete the form submission would that remove them from the email queue?
Patrick
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AndrewHagReplied on November 26, 2019 at 1:47 AM
I'd like to send something 1 year after the anniversary of someone filling out the form.
You can do this using the conditions. First, add 2 date fields to the form. In one date field, user will enter the date of the submission. Using that date, you can calculate the date after 365 days and copy it to the second date field which is hidden.
Then set a condition to send an email once the hidden date field is filled.
Here is the condition that you need to set to calculate the date after 365 days:
Here is the result:
And this the final condition to trigger the email:
In the EMAIL field, you can either give a static email address like in the screenshot above or you can just type the Unique Name of the user email address field.
Here is the guide to find the Unique Name of a field:
How-to-Find-Field-IDs-and-Names
Related guide: How-to-Send-Email-Based-on-User-s-Answer
Demo form: https://form.jotform.com/93290663350962
Feel free to clone the form and test.
I moved your other question to a different thread. Here is the link: https://www.jotform.com/answers/2055154